How are mobile devices changing the way IT systems are used?

How are mobile devices changing the way IT systems are used? What are the useful aspects and dangers of these devices? What can organizations do to maximize value and minimize risk when users use these devices?

Why is new technology often disruptive for existing IT systems? What can be done to prepare these systems for future technology ahead of time?

With any new technology, it takes time for ethical, social, and political issues to be resolved. One example of a new technology used in business today for storing and sharing knowledge and insights is a wiki. What are the ethical, social, and political issues that might arise from using a wiki? What policies would you put in place at your organization to address these issues?