Construct EACH of the following in a single document. Each tool should mirror a process in your workplace (it does not have to be the same process for all these tools).
- Fishbone diagram (at least four potential causes)
- House of quality (at least three customer requirements)
- Needs analysis (at least four needs)
- FMEA (identify at least four potential failures)
- SERVQUAL (identify at least two items to measure in each dimension)
- Decision tree or decision table (at least three options)
Refer to the course textbook and at least one additional reference in your paper.
Format for Assignment:
- Title Page
- Write Questions and Answers
- Reference Page (If needed/add citations for every reference)