Explain about Quality and Operations Management Systems

Do only Task 1 and Task 2 (20 pages in total, approximately 13 pages and 7 pages of tables)
Following are 3 attached.
1.Assignment Details
2.Assignment Format
3.Example of Assignment done by previous student.But this assignment must not look like those Example Assignment.Task 1 and 2 Assignment has to be sent on 26th of May (at 5 am Kiev time)