analyse the internal and external factors influencing the consumer decision- making process for a major purchase – e.g. a car or a holiday.
The Consumer Journal Report requires you to analyse the internal and external factors influencing the consumer decision- making process for a major purchase – e.g. a car or a holiday. Your analysis MUST be based on reality, that is, you are required to research this topic with someone who has recently made such a decision. The assignment should be in report format. Your analysis will integrate a number of elements covered in Lectures 7-10. It is important to be analytical and NOT descriptive, demonstrating an understanding of which theories were at play in this purchase situation.
• Description of Internal Influences (Perception, Learning,
Motivation, Personality & Attitude)
• Description of External Influences (Group Influence, Culture)
• Analysis and demonstration of understanding
• Report format, presentation and referencing
• Overall impression of excellence
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