Identified characteristics, defense mechanisms, and behaviors that are demonstrated to resist change.
HCM 403 M4 A2
Assignment 2: Quality Assurance Implementation Concerns
Your management staff needs a better understanding of factors that would inhibit implementation of a Quality Assurance program at their hospital.
Identify and describe at least 10 factors that could inhibit implementation of a quality assurance (QA) program at the hospital.
Identify the characteristics, defense mechanisms, and behaviors that the hospital may observe when implementing a new QA process.
Provide at least three suggestions of how the hospital can minimize the resistance to change in their organization.
Write a two- to three-page executive summary of your findings to the management staff using APA formatting styles. Submit the summary to the M4: Assignment 2 Dropbox by Week 4, Day 7.
|Assignment 2 Grading Criteria||
|Described 10 factors that could inhibit the implementation of a QA program at the hospital.||
|Identified characteristics, defense mechanisms, and behaviors that are demonstrated to resist change.||
|Provided at least three suggestions on how to minimize the resistance to change.||
|Used correct grammar, spelling, and word choice, and cited all sources using correct APA style.|