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when is a contract formed between the customer and the person providing such a service?

In the context of at least one example (but no more than two examples) of services provided in the ‘sharing/access economy’ (such as Airbnb or UberX), when is a contract formed between the customer and the person providing such a service?

The research essay is a scholarly response to the research question in which you marshal relevant sources into a cogent argument to convince the reader of your point of view. It requires an introduction, substantive argument and conclusion.
In answering this research question, your essay must discuss:
• the general contract law principles for offer and acceptance, including for online contracts and contracts created via a smartphone app;
• the process and procedures through which the customer and the person providing the service interact; and
• when in that process an enforceable contract is formed.
-Must use footnotes in accordance with the AGLC, must include a bibliography that complies with the AGLC.
-A particularly useful book dealing with legal research and writing is Terry Hutchinson, Researching and Writing in Law (Thomson Reuters, 3rd ed, 2010)
-It is strongly suggested that you consider the judicial approaches adopted in cases such as MacRobertson Miller Airline Services v Commissioner of State Taxation (WA) (1975) 133 CLR 125 and Pharmaceutical Society of Great Britain v Boots Cash Chemists (Southern) [1953] 1 QB 401 in relation to how innovative courts may need to be in applying the traditional offer and acceptance analysis.

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